Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase in our store, as part of the sales process, we collect the personal information you provide, such as your name, shipping address, phone number, and email address .

This information is used exclusively for:

  • Process and deliver your order.
  • Manage returns or incidents.
  • We will contact you if necessary regarding the order.

Since we primarily use the cash on delivery payment method, we do not store or process credit card data directly.
Should other payment methods be enabled, these will be securely managed through the corresponding providers.

When you browse our store, we also automatically receive your device's IP address, which helps us to understand your browser, operating system and improve your user experience.

Email marketing (if applicable): With your consent, we may send you emails about new products, collections, or promotions.

SECTION 2 – CONSENT

How do we obtain your consent?
When you provide us with personal information to complete a purchase, arrange for a delivery, or process a return, we understand that you agree to our collecting and using your information for that specific purpose.

If we ask you for personal information for a secondary reason (such as marketing or newsletters), we will ask for your explicit consent or give you the option to opt out.

How can you withdraw your consent?
If you change your mind after agreeing, you can withdraw your consent for us to contact you or for the use of your personal information at any time by writing to us at:
📧 info@sackandbag.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms and Conditions of Service .

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. , which provides us with the e-commerce platform that allows us to sell our products to you.

Your data is stored on Shopify 's systems, protected by secure servers and firewalls.

Payments:
If you use an electronic payment method (if we enable it in the future), Shopify will securely handle the transaction data, complying with PCI-DSS (Payment Card Industry Data Security Standard) .
Currently, the main payment method is cash on delivery , so no sensitive financial data is collected or stored .

For more information, you can consult Shopify's Privacy Policy .

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party service providers we use only collect, use, and disclose your information to the extent necessary to perform the services they provide to us (e.g., messaging or web analytics services).

However, some providers (such as carriers or marketing tools) may have their own privacy policies.
We recommend reviewing their policies to understand how they handle your personal information.

When you click on links in our store, you may be redirected to external sites.
We are not responsible for the privacy practices of other websites and we recommend that you read their privacy policies.

SECTION 6 – SAFETY

We take reasonable security measures and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

If you use online payment methods in the future, the data will be encrypted using SSL (Secure Socket Layer) and stored with AES-256 encryption.
No method of transmission over the Internet or electronic storage is 100% secure, but we follow the security standards required by the industry.

COOKIES

Our website uses cookies to optimize the user experience.
Examples of cookies we use:

  • _session_id : allows Shopify to store information about your session (homepage, referrer, etc.).
  • _shopify_visit : tracks the number of visits to the store (without storing personal data).
  • _shopify_uniq : counts the number of visits per customer.
  • cart : stores information about the contents of the shopping cart.
  • _secure_session_id : securely identifies your session.
  • storefront_digest : determines if a visitor has access to the password-protected store.

You can manage or delete cookies from your browser settings.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence, or that you have the consent of your legal guardian to use the site and make purchases.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.
Any changes will be posted on this page and will take effect immediately after posting.

If we make significant changes, we will notify you here that the policy has been updated.

QUESTIONS AND CONTACT

If you wish to access, correct, or delete the personal information we hold about you, or simply obtain more information, you can write to us at:
📧 info@sackandbag.com
(Attention: Privacy Compliance Officer)